FOR MEDICAL FACILITY

MediBot – the automatic
medical facility assistant

Assists telecommunication within the facility

Efficiently replies to patients’ text messages

Enhances the ease of contacting the facility for patients

Automates and expedites customer service

MEDICAL FACILITY ASSISTANT

Professional voice bot from Medidesk
for your medical facility

Constant access to patient services

Immediate attendance to text messages

Attendance to incoming and outgoing calls

Consistently high standard of customer service at the medical facility

Automatic replies to customer queries

Patient information gathered in one place

Corresponding in both Polish and English languages

Adjustment of the scale of operations to customer traffic

MEDIBOT IN PRACTICE

Medibot possibilities

The Medibot programming uses an audio interface to make and answer phone calls according to the appropriate conversation script.
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Test out MediBot in practice:

Register for the COVID-19
vaccination
12 312 17 47
Order your
prescriptions
22 118 99 72
Confirm previously booked appointments
22 122 81 67

TRY MEDIBOTS

Let Medidesk automatize registration
work and get things done faster

Automating processes
Using Bot’s artificial intelligence to answer patients’ queries

Effective target achievement
0-90% effectiveness in recognising users’ intentions

Saving time and money
Cutting costs and optimising medical receptionists’ working hours

Increasing user satisfaction
Steamlining customer communication and improving the company’s positive image

MEDIBOTS FUNCTIONS

Let Medidesk automatize registration
work and get things done faster

Signing up for the COVID-19 vaccination

Walk the patient through the entire vaccination registration process.

Confirming and cancelling appointments by phone

Minimise the number of unutilized appointments at your medical establishment.

Ordering prescriptions

Automate the process of patients’ prescription orders.

Informing about an upcoming teleconsultation

Remind your patients about their upcoming online appointment.

COVID-19 surveys

Accelerate the COVID-19 vaccination process.

Promotional/sales campaigns

Inform select patients about upcoming events in your establishment.

Possibility of obtaining test results

Let your patients know that their results are ready to be picked up.

Periodic medical examinations

Inform your patients about their check-ups and how to prepare for medical examinations.

Symptom checker

Consult your patients before their doctor’s appointment.

METHODS OF DELIVERING MEDIDESK

Our methods of delivering Medidesk
to your establishment/facility:

On-Site

The software is installed on the IT infrastructure owned and maintained by the recipient. Purchase your license periodically or permanently.

SaaS

The software is installed on the IT infrastructure ensured and maintained by the producer.

Not sure which solution to choose? Consult our expert to discuss the details

Find out more

OUR CLIENTS

Our customers who use MediBot
– the Virtual Medical Receptionist