MEDIDESK FEATURES

Respond. Manage. Earn. Discover the features of Medidesk.

Medidesk is an application designed for medical facilities, aimed at increasing revenue and improving the quality of patient care. It enables better control over operations and enhances team productivity.

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FOR REGISTRATION

Enhance the quality of patient care and
maximize revenue for your medical facility

For registration

Medidesk application provides real assistance to the registration department staff in medical facilities.

Medidesk increases patient volume and enhances the quality of their service. It significantly improves communication between the facility and the patients.

For manager

Medidesk facilitates the work of managers and owners of medical clinics. It increases turnover, removes bottlenecks at the front desk, improves employee control, and enhances workflows.

For marketing

Thanks to Medidesk it is possible to aggregate different channels of marketing communication in one place. Medidesk allows for optimization of spendings for marketing activities through careful analysis of patient traffic sources.

For Front Desk Employees

Learn more about Medidesk features
that are useful to your facility

Click to call, save time. Increase the productivity of your registration desk and immediately contact your patients. Eliminate human error and speed up callbacks with instant outbound calls to any number in Medidesk.

Sync your contacts by integrating Medidesk with your eHR system. Automatically log call data onto contact history.

Connect with customers on their preferred channels—anywhere in the world

Calls from computer – Softphone
Log on to your account and call from any computer.

Calls from mobile apps
Download the Ringover app to make calls on the go.

Sucess stories Schedule a consultation

FOR MEDICAL CLINIC MANAGER

Let Medidesk automatize registration
work and get things done faster

Distribute incoming calls to workstations of particular front desk employees using VoIP technology. Connections can be diverted to all workstations simultaneously, randomly, or in a particular order.

Check transparent statistics that include the precise number of received and missed calls, as well as scheduled and unscheduled appointments, including overall phone traffic during registration working hours. Evaluate the effectiveness of your staff’s medical service sales.

Identify the reasons why patients who contacted the facility ultimately did not schedule an appointment. Utilize the capability to track barriers to appointment booking for each patient, allowing you to assess whether the communication approach of the registrars helps or discourages them from making a decision.

FEATURES FOR MARKETING

Let Medidesk automatize registration
work and get things done faster

Click to call, save time and make unlimited calls. Increase the productivity of your registration desk and immediately contact your patients. Eliminate human error and speed up callbacks with instant outbound calls to any number in Medidesk.

Check how many and which calls need to be attended to. Review and monitor the history of calls. Get comprehensive insight into incoming and outgoing traffic within your medical facility. Review calls based on any given criteria: missed, answered, ongoing, awaiting, completed.

Personalized voice messages recorded by professional voice-over artists. With waiting music, the name of your clinic, and any message you like. IVR prompts can be set depending on the time of the day.