WHY MEDIDESK ?
An application designed jointly with managers and facility employees.
Medidesk is a tool that improves the medical reception’s work and brings real financial benefits to the facility. These activities are based, among others, on systematic audits of the medical reception’s work, audits of interview recordings and employee training.
Such a holistic approach to medical entities distinguishes this application from the competition.
ABOUT THE PRODUCT
Medidesk is a tool that improves the work of the medical reception
and brings real financial benefits to the facility
Medidesk is integrated with multiple communication channels, i.e. web page interactive forms, VoIP systems and other interactive service providers.
A great advantage of the Medidesk application is the flexible approach and the ability to integrate with any interactive technologies Own API solutions allow you to implement and integrate with any system and solution quite quickly.
What you will get from
implementing Medidesk at your facility?
already using Medidesk app in their medical facilities on a daily basis
front desk operators
log into their Medidesk dashboard daily to provide best service to patients
using valuable analytics provided by Medidesk to manage the facility better
Over 15 mln
patients attended to
by teams using Medidesk app in facilities throughout Poland and more
Our crew is made up of extraordinary people characterized by timeless engagement in anything they do
CEO & Founder
Creator of Medidesk. Advisor to management boards and managerial staff in the field of effective patient acquisition and business development. Company strategist and sales guru.
Training & Development Director
Trainer with over 12 years of experience in coordinating sales projects, after-sales care and customer communication.
She teaches responsibility for the patient, taking care of facility image, quality patient service, activities helping to promote medical facility services.
He has been involved in the medical care industry for many years. For the last 3 years he worked at Gemini Polska Sp. z o.o., where he was responsible for meeting business targets and developing pharmaceutical care in more than 200 Gemini stationary pharmacies.
Development and Customer Service Director
She has many years of experience in cooperation with medical facilities gained by building and developing their businesses. She developed and co-created the sales and marketing department in one of the largest medical portals in Poland.
Product Development Director
Experienced professional in the area of administration with more than 6 years of practice in this field. At Medidesk, he is involved in the areas of administration and finance, taking care of the proper circulation of documents and ensuring efficient organization of work in the company.
Explore our history and the creation of the Medidesk application
QUESTIONS AND ANSWERS
Do you know the answers to the following questions?
With the Medidesk app, you’ll know the answers
Do your patients complain about difficulties reaching the facility?
Medidesk monitors all phone traffic both during and outside of working hours.
What percentage of phone calls is not answered each day?
Transparent reports show the number of calls answered and missed, each day.
Why did the patient who contacted the facility not schedule an appointment?
With Medidesk, you will know the reason why a particular appointment was not scheduled.
Do your marketing efforts generate return on investment?
With Medidesk, you can assess the profitability of each contact source and determine the return on investment.
Do your marketing activities generate a return on investment?
With Medidesk, you can check the profitability of each contact source and determine the return on investment.
How do medical receptionists handle patients? How do they communicate with them?
With Medidesk, you can not only assess their effectiveness but also learn about the service standards of the staff.
Do you know what issue your patients are calling about?
Thanks to recorded conversations, you will not only be able to listen to them, but also verify the status of completed calls.
How much does it cost me to employ a registration worker?
At Medidesk, we will calculate the cost-effectiveness of hiring a dedicated person responsible for answering the phone.
Do you know how to implement modern patient service standards?
At Medidesk, we not only assist in developing them but also verify their implementation based on our tool.
Do you know how to measure business indicators?
Medidesk provides a range of statistics that analyze the profitability of team work and services.